The Sumitomo Drive Technologies Customer Care Team is committed
to providing comprehensive product and technical support. Our professional staff
is trained to ensure that your questions and problems are solved to your complete
satisfaction with quality, dependable service that provides solutions
in a timely, thorough manner.
The Sumitomo Customer Assistance Team consists of:
Customer Care Center
Your single point of contact for help, when you need it. Our Customer Care professionals, as well as Technicians and Engineers, are familiar with all aspects of the product and most applications, and are available to assist you by phone, fax or email.
System Engineering and Field Support
Technicians and Engineers are trained to provide support for on-site installation
and follow-up site support. Our multiple satellite locations throughout North
and South America, allow us to provide the most responsive field support in
our industry.
For a complete list of Locations,
Hours, and Contact Information, click
here.